@Article{ DE_DE_Eboli_Forciniti_Mazzulla:385-412,
author = { JUAN DE OÑA LÓPEZ and ROCIO DE OÑA LOPEZ and Laura Eboli and Carmen Forciniti and Gabriella Mazzulla } ,
title = { Transit passengers' behavioural intentions: the influence of service quality and customer satisfaction },
journal = { Transportmetrica A: Transport Science },
year = { 2016 },
volume = { 12 },
pages = { 385-412 },
}