@Article{ DE_DE_Eboli_Forciniti_Mazzulla:385-412,

author = { JUAN DE OÑA LÓPEZ and ROCIO DE OÑA LOPEZ and Laura Eboli and Carmen Forciniti and Gabriella Mazzulla } ,

title = { Transit passengers' behavioural intentions: the influence of service quality and customer satisfaction },

journal = { Transportmetrica A: Transport Science },

year = { 2016 },

volume = { 12 },

pages = { 385-412 },

}