TRANSPORT AND SAFETY
(Ref. TEP-246)
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Scientific production
BACK TO LISTArticle details
| Publication | |
|---|---|
| Title: | QUALITY OF SERVICE IN PUBLIC TRANSPORT BASED ON CUSTOMER SATISFACTION SURVEYS: A REVIEW AND ASSESSMENT OF METHODOLOGICAL APPROACHES |
| Journal title: | TRANSPORTATION SCIENCE |
| Contribution type: | ARTICULO |
| Journal number: | 3 |
| Volume number: | 49 |
| Number of pages of the publication: | 605 - 622 |
| Publication year: | 2015 |
| Authors: |
JUAN DE OÑA LÓPEZ ROCIO DE OÑA LOPEZ |
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